Because the FixMeStick is a bootable USB device, you can boot directly from the FixMeStick. Before booting directly into FixMeStick, please perform a full reboot of your computer.
Here is a step by step guide!
Step 1: First turn ON your computer and plug in your FixMeStick. Open and launch the FixMeStick.exe program. Click here for more information. Next, locate the F12 button on your keyboard: F12 is normally positioned on the top row of the keyboard.
Step 2: After clicking 'Reboot and Start FixMeStick,'wait for your computer screen to go black and then continually tap F12 until the BOOT MENU pops up. If Windows starts regularly, then it's likely you have a different boot menu key. Please repeat "Step 1" again, but this time with F2, F10, Delete, ESC, or the applicable key for your computer in the boot menu chart below.
Step 3: On the BOOT MENU you should see the option FixMeStick or an option with the word USB.
Step 4: Locate the DOWN arrow key and the ENTER key on your keyboard. Press the DOWN key until you reach FixMeStick and it is HIGHLIGHTED and then press ENTER.
Step 5: The FixMeStick should now begin to run.
Step 6: Once the FixMeStick begins, allow the FixMeStick to check for and apply updates. After it applies any updates, your scan will begin. The scanning process may take several hours.
Note: If you are unable to use the FixMeStick.exe file or access Windows and you are running Windows XP, Vista, or 7, you can start a FixMeStick scan through the BIOS Boot Menu from a computer that is turned off. Simply shut down your computer, insert your FixMeStick, and then power it back on while tapping the appropriate bootkey until you see your Boot Menu, and then follow steps 3-6.
If you are on Windows 8 or 10 and use this method, your scan will run in Scan Only mode, which will allow you to scan the computer but will not clean any files. For more information and alternative boot options, click here.
|Manufacturer||Boot Menu||Additional Steps|
|Acer||F12||For models Aspire v3, v5, v7: The "F12 Boot Menu" must be enabled in BIOS. It is disabled by default. Tap F2 on startup and follow these steps.|
|Compaq||Esc or F9|
|Esc or F10|
|HP||Esc or F9|
|Lenovo (Desktop)||F12, F8 or F10|
|Lenovo (Laptop)||F12 or Fn + F11|
|Sony||F11||Some Vaio computers have an ASSIST key on the keyboard. If yours does, turn the computer off, press ASSIST, and then F11 for the boot menu.|