Support

About Us

Disabling Fast Startup

Users of Windows 8 and 10 who attempt to start their FixMeStick by shutting down their computer and booting from the BIOS boot menu will usually run into a message indicating that their FixMeStick is in “scan only” mode. This mode allows the FixMeStick to scan the PC but prevents it from making any changes. It is a safety mechanism that prevents the FixMeStick from altering any files that aren’t completely shut down.

When Windows 8 and 10 computers are turned off, they enter a hibernation mode instead of being fully powered down so that the computer turns on faster at the next reboot. This is a helpful feature in general, but in order to run a FixMeStick scan the computer needs to be fully powered down.  

You can change the setting on your computer that controls this power down option and launch a FixMeStick scan without “scan only” mode by following these instructions:

Step 1: Open your start menu by clicking on the windows key on your keyboard or the one in the bottom left corner of your screen.

Windows_Desktop.JPG

Step 2: Search for “power” and select the “Power Options” option

Windows_DesktopSearch.jpeg

Step 3: Select the “Change what the power buttons do” option

choose_customize.JPG

Step 4: Look for your Shutdown settings. If they do not appear you may need to select “Change settings that are currently unavailable” and take another look

image.png

Step 5: Uncheck the box beside “Turn on fast startup”

Step 6: Save your changes by clicking “Save Changes” at the bottom of your screen

Once those settings have been updated you will be able to start your FixMeStick scan from a Windows 8 and 10 option called Use a Device. Click here for further details in Windows 8 and here for further details in Windows 10.

Have more questions? Submit a request
Powered by Zendesk