In the rare case FixMeStick misidentifies safe programs as threats during its scanning process, you can deselect them from being quarantined. Here's how to deselect a file:
1. After the FixMeStick scan is complete, click "See Results."
2. If you know which program was misidentified as malware, scroll through the list until you find it.
3. Then, on the far-right column labelled "Action," click the drop down menu and select "Keep."
4. Next, click "Apply Actions" and allow FixMeStick to finish the clean up process.
If you are unable to deselect a file or program, or something goes wrong, please contact customer support at email@example.com