In this article, we explain the process of locating your product key, and activating and installing your McAfee subscription after making a purchase on www.fixmestick.com.
If you already have your 25-digit activation code, you can skip to Downloading and Installing McAfee.
Tip: If you need help with any other issues, you can contact McAfee's customer support by calling 1 (866) 622-3911.
Index
Downloading and Installing McAfee
Checking and Updating Your Subscription
1. Once you've purchased McAfee Total Protection, you will receive 2 emails. Either one of these emails will have both your McAfee activation code and a link to start the activation process:
- A receipt to confirm your purchase - to find your receipt please search your email for the subject line Your order with FixMeStick. In the invoice, please click the link that says visit https://app.FixMeStick.com/activate/foo to activate.
- Instructions with how to activate McAfee Total Protection - to find the activation instructions please search your email for the subject line Action Required: Download and activate your purchase of McAfee Total Protection. In the email, please click click here to start your instant download and activate your purchase.
2. Now you will be on a page that looks like the one below. First, copy the 25-digit activation code under step 1. Then click mcafee.com/activate under step 2.
3. You will be taken to a webpage with the title Activate Your Subscription. Enter your 25-digit activation code from step 2 and your email address, then click Next to activate your account.
4. You will be given the option to sign up for auto renewals - you can accept or decline at the bottom.
Downloading and Installing McAfee
1. After locating your activation code and setting up your account, you should be on a page that says Download and install your app. If this is the device you’d like to install McAfee Total Protection on, click Download.
2. A file will download. Click the McAfee icon at the bottom of your browser to start the installation process.
3. Click Install on the window that appears and McAfee will start to install on your device. Please follow the steps on your screen to finish the installation process.
4. When the installation process is complete, you’re all set! Your McAfee software is installed and protecting you.
Note: If you would like to install McAfee Total Protection on a different device, please check your email on that device and open the email from McAfee with instructions to download and install McAfee Total Protection on that device.
For directions on installing McAfee on different devices, please visit the McAfee Knowledge Base here.
Checking and Updating Your Subscription
To check or update your subscription information, click the Settings gear in the top right hand corner and select My Subscription.
- The official McAfee customer support number is 1 (866) 622-3911, or you can contact McAfee's customer support by visiting their website here.