FixMeStick and StartMeStick software upgrades are delivered as a service ("Software as a Service"). They connect via the Internet to upgrade themselves with the latest threat and security updates. As such, they require an annual subscription to gain access to these continuous upgrades.
If your annual subscription is on Auto-Renew Discount, your subscription will:
- Automatically renew each year with a discount.
- The price of your subscription never increases while you are on auto-renew. For example, the price of FixMeStick subscriptions has doubled over the past 10 years, but customers on auto-renew still pay the old low price of their original subscription.
You can cancel Auto-Renew at no penalty anytime by:
- Go to our customer portal (if you have never logged in to your account, please click Get a password.) and click "CANCEL AUTO RENEWAL" next to your stick.
- Your stick will expire at the end of its current subscription, and you can renew it at anytime as you wish.
More on Our "Software as a Service" Delivery Model
- Our software is continuously updated and improved over time, rather than through major, infrequent releases that you have to pay separately for each time. This approach emphasizes agility, user satisfaction, and ongoing improvement.
- Continuous Delivery and Updates: Our products are updated regularly and often. These updates are sent to sticks automatically, ensuring that your device is always using the latest version.
- Focus on Service: our products are provided as an ongoing service, with continuous free technical support and updates, rather than a one-time product with a fixed service period.
- Reduced Emphasis on Major Releases: Without distinct version numbers, there's less emphasis on major releases. This can reduce the marketing hype and user anxiety associated with big version upgrades.
- Greater Emphasis on Stability and Security: Continuous updates allow for quicker responses to security vulnerabilities and stability issues.
- Automatic Compatibility: With all users on the same version, issues of compatibility between different versions are greatly reduced.
More on Subscriptions
- Products (FixMeStick and StartMeStick) purchased from www.FixMeStick.com start their subscription the day the order is placed.
- Products purchased from retailers (e.g. BestBuy, Amazon) start their subscription the day the product is first used.