In this article, we explain the process of tracking an order for a FixMeStick made off of our website.
Orders that Can Be Tracked
- The majority of orders made from the United States, express orders from Canada, as well as international orders are able to be tracked. Please contact one of our agents via chat or email so that they can locate your order in our system.
Tip: Please include your order code (that begins with FMO, and is included on your receipt) when communicating with an agent. They will be able to help you much more efficiently if you include this information.
Orders that Cannot Be Tracked
- Normal shipping within Canada and some international orders cannot be tracked.
Tip: If you did not purchase your FixMeStick off of our website, please contact the vendor that you purchased your stick from for more information.