The FixMeStick and StartMeStick are continuously and automatically updated with security and feature improvements (and the FixMeStick with information about the latest viruses and malware) so that you always have the latest version. They each require an annual subscription (just like antivirus programs) and are set to renew automatically on all Trial orders. A subscription on automatic renewal saves you money on each year's subscription.
We make the auto-renew terms clear at the online checkout and on your order receipt. While we can't refund renewals, please do get in touch with us via email at firstname.lastname@example.org if you would like to change your subscription settings or have any other questions regarding your account.