In this article we explain the steps you need to take when you have already clicked on "reboot and start" and your PC booted into a FixMeStick scan, but on your screen you see a pop up error message that says:
“Some of your partitions are in an unsafe state and can not be scanned. You will need to run a check disk command from Windows.”
INDEX:
Running CHKDSK with Windows XP
Running CHKDSK with Windows Vista
Running CHKDSK with Windows 8/8.1
Running CHKDSK with Windows 10/11
Running CHKDSK with Windows XP
1. In order to complete the following steps, you will need to shut your computer down to exit the scan if you have not done so already.
2. From here, find the F8 key on your keyboard. Then, turn your computer on and immediately start tapping on that key while it’s booting up. A menu should appear like the picture below:
3. You will need to use your arrow keys on your keyboard to navigate around this menu. Make sure that “Repair Your Computer” is highlighted and then hit Enter.
4. You should now see a window that is similar to the one below. Select “Command Prompt.”
5. From here you should see a window appear similar to the one pictured below. Type the following “chkdsk (volume:) /r”
Note: You will need to replace “volume:” with the appropriate drive letter for the disk that needs to be checked. In most cases it will be “C:” but this does depend on the configuration of your computer.
6. The chkdsk command will now run, and can take quite some time. When it’s complete it will display a report and a new command line. You can restart your computer and try running another FixMeStick scan.
Running CHKDSK with Windows Vista
1. In order to complete the following steps, you will need to shut your computer down to exit the scan if you have not done so already.
2. From here, find the F8 key on your keyboard. Then, turn your computer on and immediately start tapping on that key while it’s booting up. A menu should appear like the picture below:
3. You will need to use your arrow keys on your keyboard to navigate around this menu. Make sure that “Repair Your Computer” is highlighted and then hit Enter.
4. You should now see a window that is similar to the one below. Select “Command Prompt.”
5. From here you should see a window appear similar to the one pictured below. Type the following “chkdsk (volume:) /r”
Note: You will need to replace “volume:” with the appropriate drive letter for the disk that needs to be checked. In most cases it will be “C:” but this does depend on the configuration of your computer.
6. The chkdsk command will now run, and can take quite some time. When it’s complete it will display a report and a new command line. You can restart your computer and try running another FixMeStick scan.
1. In order to complete the following steps, you will need to shut your computer down to exit the scan if you have not done so already.
2. From here, find the F8 key on your keyboard. Then, turn your computer on and immediately start tapping on that key while it’s booting up. A menu should appear like the picture below:
3. You will need to use your arrow keys on your keyboard to navigate around this menu. Make sure that “Repair Your Computer” is highlighted and then hit Enter.
4. You should now see a window that is similar to the one below. Select “Command Prompt.”
5. From here you should see a window appear as pictured below. Type the following “chkdsk (volume:) /r”
Note: You will need to replace “volume:” with the appropriate drive letter for the disk that needs to be checked. In most cases it will be “C:” but this does depend on the configuration of your computer.
6. The chkdsk command will now run, and can take quite some time. When it’s complete it will display a report and a new command line. You can restart your computer and try running another FixMeStick scan.
Running CHKDSK with Windows 8/8.1
1. In order to complete the following steps, you will need to shut your computer down to exit the scan if you have not done so already.
2. From here, turn your computer back on and log into Windows normally.
3. Right-click on your Windows icon (bottom left) and locate where it says “Shut down or sign out.”
4. If you hover your mouse over this option, another smaller window will appear.
5. Now, press and hold the Shift key on your keyboard. While you are holding this key down, click “Restart.”
6. You will see a “Choose an Option” menu. Click on “Troubleshoot.”
7. Then click “Advanced Options.”
8. Select “Command Prompt.”
9. From here you should see a window appear as pictured below. Type the following “chkdsk (volume:) /r”
Note: You will need to replace “volume:” with the appropriate drive letter for the disk that needs to be checked. In most cases it will be “C:” but this does depend on the configuration of your computer.
10. The chkdsk command will now run, and can take quite some time. When it’s complete it will display a report and a new command line. You can restart your computer and try running another FixMeStick scan.
Running CHKDSK with Windows 10/11
1. In order to complete the following steps, you will need to shut your computer down to exit the scan if you have not done so already.
2. From here, turn your computer back on and log into Windows normally.
3. Right-click on your Windows icon (bottom left) and locate where it says “Shut down or sign out.”
4. If you hover your mouse over this option, another smaller window will appear.
5. Now, press and hold the Shift key on your keyboard. While you are holding this key down, click “Restart.”
6. You will see a “Choose an Option” menu. Click on “Troubleshoot.”
7. Then click “Advanced Options.”
8. Select “Command Prompt.”
9. From here you should see a window appear as pictured below. Type the following “chkdsk (volume:) /r”
Note: You will need to replace “volume:” with the appropriate drive letter for the disk that needs to be checked. In most cases it will be “C:” but this does depend on the configuration of your computer.
10. The chkdsk command will now run, and can take quite some time. When it’s complete it will display a report and a new command line. You can restart your computer and try running another FixMeStick scan.